Feminine Silhouettes & Floral Prints
Established in 2005, MINKPINK is designed in Sydney and loved around the world. They embrace doing things a little bit differently and create joyful clothes for making memories; for the big milestones and the in-between moments alike.
Mid/High waisted stretch denim skinny jean with rips.
In our new Ultra stretch denim with an unbelievable 4 way hold, stretch and recovery technology and a great pitch black colour. Next level denim that fits as good as it feels.
Colour - Black
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
Super high waisted, stretch denim skinny jeans.
In our ultra stretch denim with 4 way hold, stretch and recovery technology. A higher stretch fabric that smooths & enhances your shape where it needs to.
Colour - Dark Blue
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
High waisted rigid denim wide leg jean.
In a classic wide leg style with thigh & knee rips and a raw hem.
With the raw hem its easy to adjust the length by simply chopping a bit off each leg.
Fixed waist band with belt loops, zip fly, 100% cotton. Classic 5 pocket design.
Colour - Blue No Rips
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
Super high waisted, stretch denim skinny jeans.
In our ultra stretch denim with 4 way hold, stretch and recovery technology. A higher stretch fabric that smooths & enhances your shape where it needs to.
colour - black
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
Super high waisted, stretch denim skinny jeans.
In our ultra stretch denim with 4 way hold, stretch and recovery technology. A higher stretch fabric that smooths & enhances your shape where it needs to.
Colour - Charcoal
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
65% Cotton 35% Poly, 320g Brushed Fleece, Chest Applique
Colour - Chocolate
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
Colour - Space Grey
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
All orders will be packaged up within 24 hours of the order being received and processed on the following working day. Please note: Any orders received on a public holiday or over the weekend will be processed the next business working day.
We charge a flat rate on all orders under $100 within New Zealand for a tracked courier
Orders under $100 will be charged $7 tracked shipping
You can contact us at any time to check the status of a special item. Please email info@chicagojoes.co.nz
We have shipping rates set up for Australia & NZ. If you would like your order to be shipped outside of NZ or Australia please contact us for more information on shipping rates and delivery times.
Your order may be subject to additional customs duties, taxes and fees levied by the country of destination. The recipient of the order/shipment is classed as the importer of record in the destination country and it is their responsibility for all additional Import Fees & Taxes.
At Chicago Joes we offer a return on these terms:
Items must be returned within 14 days
Still have the original tags attached and packaging intact
Be in a new, unworn, saleable condition, determined by us upon inspection
Proof of purchase must be made by way of receipt or order/invoice number.
Please note: This policy excludes swimwear, underwear, earrings. These are not eligible to be returned for hygiene reasons. Please do not remove the swing tags or labelling from the item until you are 100% sure you want to keep it. After removing these it is no longer eligible to be returned. NO RETURN ON SALE ITEMS.
If your return complies with the above then it will be considered eligible for exchange, refund or credit. Please fill out all appropriate documentation included in your original package and return your item(s) to the following address:
Chicago Joes
The Arcade
Tancred Street
Ashburton 7700
ATTN: Returns
Shipping is at your cost so we recommend that you use a courier service as we are not responsible for items that are not received.
All refunds and credits will be processed upon receiving your items. Where returns are for credit we will email you with a credit code which is in the form of a gift card. This gift card can be used at the checkout of our website when you purchase a replacement item. For refunds please allow 5 business days for processing. Refund total will be deducted of any original shipping costs where applicable.
We reserve the right to deny any return where our item(s) have not meet our returns policy terms. If this is applicable the cost of sending back your item MUST be payable before they can be returned to you.
If you have any queries in regards to any of the above information please email info@chicagojoes.co.nz
If you have an item you have worn or the tags have been removed and in your opinion has become faulty we ask that you email info@chicagojoes.co.nz to arrange for the item to be returned and assessed. Please note: We cannot cover a fault or damage cause by wear and tear, improper use or accident.
Once the item(s) have been received they will be assessed. If we accept the claim we will replace the faulty item with another. If we cannot replace the item we will then refund the cost of the item.
If we do not accept the claim we will explain our reasons and return the item back to you.
If you do not agree with our decision, we advise you review your rights under the consumer guarantees act of New Zealand. These policies are in no way intended to restrict your rights and we will uphold all of your rights under the consumers guarantees act.
